Last Updated: March 6, 2025
Welcome to ThrillDubai and thrilldubai.com ("we," "our," or "us"), brand names of ITMatic Web Solutions LLP. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thrilldubai.com or use our services.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
We may collect the following personal information when you book activities or interact with our website:
- Full name
- Email address
- Phone number
While we facilitate transactions for adventure activities in Dubai, we do not directly collect or store your payment information. All payment processes are handled securely by our payment processor.
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Browsing patterns and interactions with our website
- Cookies and tracking technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files that are stored on your device when you visit our website.
Types of cookies we use:
- Essential cookies: Necessary for the functioning of our website
- Analytical/performance cookies: Help us understand how visitors interact with our website
- Functionality cookies: Enable personalized features
- Targeting/advertising cookies: Used to deliver relevant advertisements
You can modify your browser settings to decline cookies or to be notified when cookies are being sent. However, disabling certain cookies may impact your experience on our website.
We use the information we collect for the following purposes:
- To process and manage your activity bookings
- To communicate with you regarding your booking, updates, and customer service
- To improve our website and services
- To send promotional offers and marketing communications (with your consent)
- To comply with legal obligations
- To protect our rights, property, or safety, and that of our users or others
We may share your personal information with:
- Activity providers and local partners to fulfill your bookings
- Third-party service providers who assist us in operating our website and conducting business
- Marketing partners (with your consent)
- Legal authorities when required by law or to protect our rights
We require all third parties to respect the security of your personal information and to treat it in accordance with the law.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access your personal information
- Right to correct inaccurate information
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise any of these rights, please contact us using the details provided below.
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws. When we transfer your information, we will take appropriate measures to ensure its protection.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a revised "Last Updated" date.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@thrilldubai.com
Phone: +91-94673-44530
Address: ITMatic Web Solutions LLP, 158 Dharsul Kalan, Tohana, Haryana, India - 125106
By using our website, you acknowledge that you have read and understood this Privacy Policy.
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